Terms and Conditions

Terms and Conditions

The term ‘Game 1 Sports’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 10096 6th Street Suite B, Rancho Cucamonga, CA 91730. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Order Processing and Shipping

Making a Custom Wood Bat takes time. We need cut the bat out of a billet. Paint the barrel, handle and clear coat the bat to be as strong as possible. This can take up to 7-10 days. Each coat of paint/stain need to dry minimum of 36 hours.

We ship via UPS ground or FedEx, orders should reach you within 12 to 15 business days. When ordering a bat type in your Zip Code for accurate shipping rates for inside the U.S. (Excluding Hawaii and Alaska) Please contact us by phone at 855-554-2631 or by email at sales@game1sports.com for custom shipping options.

International shipping, this includes Hawaii, Alaska and Canada, is priced according to location and weight of product ordered and you will be contacted before your order is filled. Other shipping methods can be requested at customers expense. Game 1 Sports Professional Bat Company is not responsible for any customs charges or other fees that USPS or FedEx charges on international orders.

Cancellations

Cancellations of bat must be done 1-2 day after an order is purchased, Also any changes to your bat must be done in this time as well. Remember these are all custom made bats and we take pride in making each bat to your specifications, down to model, size, weight, and color.

Refunds

Refunds will be given if and only if the bat was cancelled within the allotted time (1-2 days). If you have any questions on your order please call 855-554-2631.

Return Policy

If your Game 1 Sports Bat is damaged when delivered, please do not use it. Please call us immediately at 855-554-2631. Without immediate response, we cannot guarantee the damage was suffered prior to use and therefore cannot replace it.

If you receive yourGame 1 Sports Bat and it does not meet your specifications from when you ordered, please contact us immediately, prior to use. If our recorded invoice does not match what you received, the unused bat must be sent back and we will replace it.